Founded in 2003, Siyana provides a complete IT solution for small businesses, and non-profit organizations, allowing them to have all the advantages of a top-notch in-house IT department without the high cost.

Our mission is to create a technology company that sets the standard for the streamlined & effective integration of IT into the lives and businesses of our clients while removing the barriers for groups not traditionally represented in the IT sector. We foster strong relationships with our clients, our team, and our communities in order to spread technology and the ability to use it to create wealth on a global scale.

Since we specialize in personal service your organization will be personally assigned 2 of our highly trained technicians.  They will look after your needs, giving you the assurance that people you know are working for you and that they are familiar with the unique quirks of your systems – just like an in-house IT department would. You will have the opportunity to meet the technicians before they begin working on your systems. Additionally, each of our technicians has signed a confidentiality agreement that covers all data and clients they may encounter when at your organization, and if you request, they will sign a confidentially agreement specifically for your organization – just like an in-house IT technician would.

We bring a focus on personal customer service and a fervent belief that technology ultimately is a tool and thus recommend not the newest, but the best, solutions. From initial office setup to networking, cabling and support services, we offer a one-stop shop for your technology needs.  Our Siyana Streamline Remote Assistance service allows you to receive the support you need without spending countless hours on the phone, like you might with some larger IT companies.

You need a reliable partner to assist with your technology needs, no matter the size of your business, and with Siyana Business Solutions, as your company grows we can cater to your more advanced needs including website development, reporting, database design and Customer Relations Management (CRM) solutions. As a Microsoft and salesforce.com partner we ensure you have access to the best technology to compliment your growning business.

Siyana Business Technology Solutions is proud to be a Dell Solution Provider, as well as a Lenovo, Sonicwall and IBM reseller. We are constantly searching for more ways to ensure that our customers have access to quality hardware at affordable prices.

Siyana is proud to be certified with OMWBE (Washington State Office of Minority and Women’s Business Enterprises).

Here is a summary of some of the services that Siyana provides:

  • Personal Service – only 2 of our highly trained technicians will be assigned to your account – should both of these technicians be unavailable you will be advised and asked permission before a replacement is sent
  • Backup – Regular onsite and offsite backups to meet your needs.
  • On-site support – Since we are local if there is a problem that can’t be fixed remotely we can arrive on site under four hours.
  • Maintenance – Desktop optimization and management.
  • Online tracking – Online asset, license and case management.
  • Security – Antivirus software management and update, software patch management.
  • Technical support – Something not working right? We can fix most issues remotely within minutes.
  • Technology assessment – Review your network, determine business goals, and propose solutions.
  • Procurement services –We can assist with purchasing hardware and software to fit your business needs.
  • Reporting – Detailed monthly report of work done.
  • New office setup – If your office is moving to a new location, we can help with the move.
  • Software installation – We install new software when needed.
  • Upgrades – We upgrade old software or hardware that needs to be updated.
  • Network security – We make sure infrastructure is in place so you are secure from external threats. We also make sure unauthorized internal personnel can’t access critical financial data or payroll systems.
  • We work when you work – We have certified support technicians available during normal business hours. No more waiting for the support you need.
  • Emergency – We provide evening and weekend emergency support.